Healthy Paws Mobile Vet

Brisbane & Moreton Bay

Frequently Asked Questions

  • Monday: Closed
    Tuesday: 8am-4pm
    Wednesday: 8am-4pm
    Thursday: 8am-4pm
    Friday: 8am-4pm

    Saturday:8am-1pm
    Sunday:8am-1pm

  • To schedule an appointment please submit a booking request, and we will endeavour to respond to you within 3 hours (during business hours). Alternatively you can contact us by texting or calling, or you can send us an email at healthypawsmobilevet@gmail.com

    Once your appointment has been confirmed you will receive an estimate for the services requested and an appointment confirmation message 📨

  • Prior to your appointment, you will receive a text with an ETA from Dr Emma. We have a 60 minute arrival window for scheduled bookings, and endeavour to arrive within this time 🚗 Sometimes due to traffic and previous appointments we may run a little late, but we will always touch base with you and keep you informed of any arrival time changes.

  • You can contact us by heading to the ‘Contact’ tab at the top of the website and filling in a form. Alternatively you can contact us by texting or calling, or you can send us an email at healthypawsmobilevet@gmail.com

  • Appointment requests outside of our typical service area will be considered and an additional travel fee may apply. Please see a map of our service area on the footer of this website or see a detailed list of our service area suburbs below:

    Albany Creek

    Albion

    Alderley

    Arana Hills

    Ashgrove 

    Ashgrove West

    Aspley

    Auchenflower

    Bardon

    Balmoral 

    Bulimba

    Bowen Hills

    Brisbane City

    Bridgeman Downs

    Brookfield

    Bunya

    Cashmere

    Camp Hill

    Chapel Hill

    Camp Mountain

    Clayfield 

    Coorparoo

    Chermside 

    Chermside West

    Dutton Park

    East Brisbane

    Eatons Hill

    Enogerra 

    Everton Park 

    Everton hills

    Ferny Hills

    Ferny Grove

    Ferny Way

    Fig Tree Pocket

    Fortitude Valley

    Gordon Park

    Grange

    Kalinga

    Kangaroo Point

    Kenmore

    Keperra

    Kedron
    Lutwyche

    Mcdowall

    Mitchelton

    Morningside 

    Mount Nebo

    Mount Glorious

    Newmarket

    Newfarm

    Newstead

    Nundah 

    Paddington

    Red Hill

    Samford 

    Seven hills

    Springhill

    St Lucia 

    Stafford

    Stafford Heights

    Taringa

    Teneriffe 

    The Gap

    Toowong

    Upper Kedron

    Wavell Heights

    West End 

    Wights Mountain

    Wilston

    Windsor 

    Wooloowin

  • A Standard 30-minute weekday consultation is $149 (+ travel fee $49 if within the typical service area) = total of $198.

    Weekend Consultations are $249 + $49 travel fee if inside the typical service area (total of $298).

    For more detailed pricing, and additional costs please see our Prices page.

  • We have a range of payment options available. We accept credit cards and debit cards via a secure payment link, bank transfer, and cash upon request.

    Please note, invoices will be due on the day of your appointment. If you intend to pay with cash we kindly ask that you let us know when booking your appointment so we can bring the correct change.

  • We are able to see multiple vets in the same visit, however an additional pet Consultation fee of $149 does apply per additional pet. You will only pay for one travel fee regardless of how many pets we are booked to see 🐱🐶

  • Yes! If you have a litter needing their vaccinations and microchipping, please get in touch for a personalised estimate 🐾

  • Unfortunately we currently only treat dogs and cats, and do not treat exotic pets at this time. If you are looking for an expert veterinarian for your exotic pets, please try the following clinics 🦜🦎

    Unusual Pet Vets - Jindalee, Chermside & Sunshine Coast

    Brisbane Bird & Exotics Veterinary Service - Greenslopes

    The Exotics Vet - Redcliffe

    UQ Vets Avian and Exotic Service - Gatton

    Murrumba Downs Vet (VetMD) - Murrumba Downs

  • We offer Quality of Life consults and can visit your home to assess your pet and guide you with compassion and kindness.
    If you decide it is time to put your pet to sleep we can provide Gentle Home Pet Euthanasia Services and help to arrange Aftercare Cremation Services if you choose.

  • If you feel it is time to put your pet to sleep, we can visit your pet at home where they feel comfortable and at ease. The vet will offer to gently explain the process of peaceful euthanasia to you and will adapt to your situation to enable you to say goodbye to your friend in your own unique, dignified, and loving way. We can guide you through this stage of their journey with compassion and love, going at your pace throughout the process.

    Dignified Aftercare Services are available, including options for Communal Cremation (with no ashes returned to you) or Private & Individual Cremation Packages (with ashes returned to you).

  • For services that extend beyond our scope of in home services we offer referral to general veterinary clinics, Emergency Vet Hospitals and Specialist Vet Hospitals and can discuss these options with you. Click here for more information.

  • If it is an emergency, please call or head to your closest emergency vet center. We have compiled an easy list to assist below 🩺

🚨 Emergency & Specialist Care 🚨

Urgent care when your pet needs it most

At Healthy Paws Mobile Vets, we strive to provide the highest level of care in the comfort of your home. However, some medical situations require urgent, hospital-based emergency treatment.

If your pet is experiencing a life-threatening emergency, such as:

  • Severe trauma - such as being hit by a car, falling from a height, or a serious bite wound

  • Difficulty breathing - such as excessive panting, gasping for air, or choking

  • Collapse or loss of consciousness - such as sudden fainting, extreme weakness, or unresponsiveness

  • Seizures that do not stop - or multiple seizures in a short period

  • Uncontrolled bleeding - from wounds, the nose, mouth, or rectum

  • Suspected toxin ingestion - including rat bait, chocolate, human medications, or toxic plants

  • Severe pain or distress - signs include whining, restlessness, trembling, or reluctance to move

We strongly recommend seeking immediate veterinary care at a 24/7 emergency hospital. If you are unsure whether your pet requires emergency treatment, please contact us or your closest emergency hospital for guidance on the best next steps.

🚨 FIND AN EMERGENCY VET 🚨

Some cases require specialist diagnostics, advanced surgical procedures, or ongoing critical care beyond what can be provided in a mobile setting. When this happens, we work closely with trusted veterinary specialists in the Greater Brisbane area to ensure your pet receives the highest level of care.

We can provide referrals for:

  • Advanced diagnostics (e.g., CT scans, MRIs, specialist ultrasounds)

  • Surgical procedures requiring specialist expertise

  • Ongoing critical care for complex or chronic conditions

  • Specialist treatment in areas such as cardiology, neurology, oncology, and orthopaedics

We also offer GP clinic referrals in cases where further diagnostics, surgery, or ongoing care may be best managed by a general practice veterinary team. These referrals are discussed during your consultation to ensure your pet receives care that’s tailored, appropriate, and in their best interest.

Our team is here to support you throughout the referral process, working closely with specialists to ensure continuity of care. If your pet requires specialist attention, we will discuss the best options and help you take the next steps to get them the care they need.